Anybody knows someone working at Ableton?

Ableton Live crashes when picking Darkglass Anagram as USB interface because of its odd-number of IO (3 capture, 9 playback).
It expects USB IO to be stereo, but there is no such restriction in the spec afaik

> error: Windows Exception: EXCEPTION_ACCESS_VIOLATION
> info: Exception: Fatal Error: Unhandled exception

Cubase and Reaper work ok with it.

@falktx what driver type is Live crashing with (asio/mme/dx)? I can have a look

@uucidl ASIO, using a thesycon based driver as most companies do nowadays.

I submitted a technical report, number 3046776. There is a crash dump in there.

If it helps to get hands on with such a unit for testing I can provide that.

Thanks!

@falktx Thanks, the crash dump helped pin-point at one area where the code expected a stereo pair. Before trying to get a physical piece of hardware, I'll try to simulate it in software

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@uucidl wonderful, thanks a lot!

we received already 2 reports from users about this so they will be happy to know a fix might be coming

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